Support
- Email: [email protected]. We usually reply within 2 business days.
- Privacy questions: [email protected] · Data deletion: dawakara.com/delete
- Please don't send medical questions. We can't give medical advice. Contact your doctor or pharmacist.
- Emergency? Call your local emergency number. Dawakara is not for emergencies.
Quick fixes for late or missing reminders
- Open Dawakara → Settings → Reminder check-up. It checks your permissions and phone settings and sends a test reminder.
- Make sure Notifications are allowed for Dawakara.
- Allow Alarms & reminders (on Android 12 and newer). Without it, reminders may arrive a few minutes late.
- Set Dawakara's battery use to Unrestricted or Don't optimize.
- Check that the reminder volume and Do Not Disturb settings let alarms through.
Phone setup guides
Menu names vary by model and software version. If you can't find a setting, search for it in your phone's Settings app. More detail for many models is at dontkillmyapp.com.
- Samsung (One UI): Settings → Apps → Dawakara → Battery → Unrestricted. Then Settings → Battery → Background usage limits: make sure Dawakara isn't in "Sleeping apps" or "Deep sleeping apps", and add it to "Never sleeping apps".
- Xiaomi, Redmi, POCO (MIUI / HyperOS): Settings → Apps → Manage apps → Dawakara → turn on Autostart, then Battery saver → No restrictions. In the Recents screen, long-press Dawakara and tap the lock icon.
- Oppo and realme (ColorOS / realme UI): Settings → Apps → App management → Dawakara → Allow auto launch and Allow background activity. Battery → Don't optimize.
- Vivo and iQOO (Funtouch OS / OriginOS): Settings → Battery → Background power consumption management → Dawakara → Allow. Turn on Autostart for Dawakara in i Manager / App manager.
- OnePlus (OxygenOS): Settings → Apps → Dawakara → Battery → Unrestricted (or "Don't optimize"). Lock Dawakara in Recents.
- Huawei and Honor (EMUI / MagicOS): Settings → Battery → App launch → Dawakara → switch to Manage manually and turn on all three options.
- Tecno and Infinix (HiOS / XOS): Settings → Apps → Dawakara → turn on Auto-start, and set battery use to Unrestricted. Turn off any "background freeze" or power-saving setting for Dawakara.
- Google Pixel and other phones: Settings → Apps → Dawakara → App battery usage → Unrestricted.
Other questions
- Moving to a new phone: Settings → Backup → Export encrypted file, then import it on the new phone. Family users can restore from encrypted cloud backup.
- Managing your subscription: subscriptions are managed in your app store account settings.
- Languages: Settings → Language. English, Urdu, Hindi and Arabic are available.